With 1 intervention every 2 seconds, Allianz Travel is the world leader in travel insurance and assistance services, assisting many of our customers 24/7, 365 days per year through our global networks.
Contact Us
How can we help?
24 Hour Emergency Assistance
Call us on our Emergency Assistance hotline, anytime of the day.
We are committed to providing fair and prompt service to all our customers. If you have any concerns or feedback relating to our products or services, please reach out to us via our contact details below,
Product & services related inquiries
Email : sg.travelhelp@allianz.com
Phone : +65 6327 2210 (Mon – Fri, 0900hrs – 1730hrs)
We will reply with an acknowledgement of your inquiry within 48 hours as we continue to look into the issue you've raised. We will then provide you with a response within 10 working days.
Claims related inquiries
Email : sg.travelclaims@allianz.com
Phone : +65 6327 2215 (Mon – Fri, 0900hrs – 1730hrs)
We will reply with an acknowledgement of your inquiry within 48 hours as we continue to look into the issue you've raised. We will then provide you with a response within 10 working days.
Feedbacks & Complaints
Products & Services Email : sg.travelhelp@allianz.com
Claims & Appeal Email : sg.travelclaims@allianz.com
We will reply with an acknowledgement of your inquiry within 48 hours as we continue to look into the issue you've raised. We will then provide you with a response within 14 working days.